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客房部英语培训资料之结帐Checking Out (2)

Dialogue A

A:Good morning,sir.Can I help you?

B:I'd like to pay my bill now.

A:Your name and room number, please?

B:George Wright,Room 706.

A:Yes,Mr.Wright.Have you used any hotel service this morning?

B:No,I haven't used any services.

A:Fine.This is your bill,Mr.Wright.Four nights at 90US dollars each, and here are the meals that you had atthe hotel.That makes a total of 665 US dollars.

B: Can I pay by credit card?

A:Certainly. May I have your card,please?

B: Here you are.

A:Please sign your name here.

B:Oh,yes.Is it possible to leave my luggage here until I'm ready to leave this afternoon? I'd like to say good-bye to some of my friends.

A:Yes,we'll keep it for you.How many pieces of your luggage?

B: Just three.I'll be back by 3∶00.

A: That's fine. Have a nice day.

B:Thank you.See you later.

 

Dialogue B

(A:Receptionist B: Guest)

B:I would like to know the approximate figure of my ac- count so that I can have my money exchanged at the bank.

A:Up to the present,the total amount has been 880 yuan approximately.

B:Excuse me. We're leaving today.I'd like to pay our bill snow.

A:By the way, I'd like to tell you(that) the check-out times 12∶00 noon. May I know your name and room number,please?

B:My name is Henry Green.Room 1123.

A:Yes,Mr.Green.How about the charge for the days you shared the room with your friend?

B:Please add to my account.

A:Then we'll make out a bill for both of you.

B:OK.

A:Have you used any hotel services this morning or had breakfast at the hotel dining room,Mr.Green?

B:Yes,my friend and I just had breakfast at the dining room,but we didn't use any services.

A:Fine.I'll need to find out what the charge is on the breakfast.The total for the eight days is eight hundred sixty yuan and eighty fen.

B:Oh,I didn't change enough money just now.Can I pay in American dollars?

A:No,sir.You can pay in Foreign Exchange Certificate only.But you can get your money changed at the Foreign Exchange Counter of our hotel over there.

B:Thank you.…Here you are.

A:Thank you.Mr.Green.Here's your receipt.

Words and Expressions 

approximate    a.近似的,大约的

figure    n.数字

exchange    v.交换、兑换、交易

Foreign Exchange Certificate 外币兑换券

receipt    n.收据

luggage    n.行李、包裹

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  关键字:客房部英语培训 ;  出处:餐饮114     作者:客房部    点击:150     [复制或收藏本文]
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